Remote · Tridium Niagara · BAS

BAS engineering that makes Niagara systems easier to run.

DroMetrics delivers remote-first Niagara engineering, true-up/standardization, commissioning support, and reporting packs so contractors and owners get cleaner closeouts, fewer callbacks, and portfolio-ready consistency.

Scope boundary: DroMetrics does not bid or perform mechanical/controls installation work and does not provide dispatched service calls. We support the teams who do; with engineering, standards, and verification.

Core offers

Retainer

Remote Niagara engineering

Ongoing engineering depth without hiring full-time BAS headcount.

  • Logic/sequence updates + tuning
  • Graphics cleanup to a repeatable standard
  • Alarm/trend packs + release-note discipline

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Project

True-up & standardization

Normalize station structure so systems are easier to support, train on, and hand off.

  • Naming/tagging + folder conventions
  • Point hygiene + baseline alarm/trend rules
  • Closeout pack + exceptions log

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Cx support

Commissioning-as-a-service

Procedures + evidence capture + deficiency logs with your techs as the hands.

  • Sequence review for testability
  • Functional test scripts + checklists
  • Seasonal verification to prevent drift

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Operators

Reporting & KPI packs

Exception lists and scheduled outputs that drive action, not noise.

  • BQL/NEQL queries + maintenance
  • Out-of-range / down / override persistence
  • Audit-friendly weekly summaries

See report packs

Projects

Upgrades & modernization

Planned upgrades with rollback discipline and post-upgrade validation.

  • Prereqs + compatibility planning
  • Cutover coordination + stabilization punch lists
  • Hardening (users/roles/time sync)

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Design assist

Vendor-neutral controls consulting

Hardware selection + standalone BACnet controller system engineering for targeted scopes.

  • Controller/stat selection + network architecture
  • Point list + submittal review
  • Acceptance criteria + turnover docs

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Proof & artifacts

Mini case study

Operator Report Pack: Out-of-Range / Down / Overrides

When a station has thousands of points, operators don’t need more dashboards—they need a short, actionable exception list. DroMetrics builds a three-tab report pack that surfaces only what’s broken (and keeps it maintained as the station evolves).

  • Out-of-Range
  • Down/Fault/Stale
  • Overrides

Deliverable: PX pages + BQL/NEQL queries + scheduling (optional) + documentation so your team knows what “normal” looks like.

Mini case study

Alarm burn-down: From noise to signal

When a site throws hundreds of alarms per week, operators stop trusting the BAS. DroMetrics runs an alarm burn-down that removes nuisance chatter, tightens routing, and produces a short, actionable list that stays clean over time.

  • Taxonomy + priorities
  • Rationalization + tuning
  • Top offenders report

Deliverable: alarm standards + tuned rules + routing recommendations + weekly “top offenders” summary for ongoing governance.

Mini case study

True-up closeout pack: Portfolio-ready handoff

When stations grow organically, every vendor handoff becomes painful. DroMetrics normalizes structure and point hygiene, then packages the work into a closeout pack that makes support, training, and future upgrades predictable.

  • Standards + structure
  • Point hygiene cleanup
  • Closeout + exceptions

Deliverable: final backups + release notes + standards checklist + exceptions log so the next team can pick up cleanly.

Who we serve

HVAC & Controls Contractors

Remote Niagara bench

Engineering depth behind your PMs and field techs. You keep the customer; we tighten delivery.

  • Design assist + sequence review
  • Remote commissioning support
  • Closeout packages that look pro

Contractor details

Property Managers

Fewer complaints, clearer insight

Stabilize comfort and reduce back-and-forth with contractor-ready evidence and priorities.

  • Health checks + action lists
  • Exception reporting (what matters)
  • Verification that fixes stick

PM details

Owners & Portfolios

Independent BAS oversight

Standards, acceptance criteria, and portfolio reporting across sites and vendors.

  • Owner standards + closeout requirements
  • Commissioning oversight + verification
  • Portfolio performance reporting

Owner details

How we work

Step 1

Intake

Quick scoping: systems, constraints, timelines, access method.

  • Collect basics (versions, sites, stakeholders)
  • Define success + deliverables
  • Decide retainer vs project
Step 2

Discovery call

20–30 minutes to map the BAS reality and choose the first deliverable.

  • Prioritize risks
  • Identify “unknowns”
  • Set cadence + owners
Step 3

Execute + document

Work happens offsite. Every change is tracked, reviewable, and reversible.

  • Release notes + station backups
  • Deficiency log + punch list
  • Evidence capture for Cx
Step 4

Verify

Prove improvement and prevent drift (reports + trends + checkpoints).

  • Before/after verification
  • Exception reporting
  • Stabilization follow-up

Contact & next steps

What to expect We’ll review your inquiry and (in most cases) schedule a 20–30 minute call to clarify current BAS state, constraints, and the first deliverable that creates momentum (report pack, true-up plan, commissioning checklist, etc.).
On-site support is available for qualifying projects. BTC-friendly billing available on request.