Remote · Tridium Niagara · BAS

BAS Intelligence for Tridium Niagara systems.

DroMetrics provides remote BAS engineering, support, commissioning-as-a-service, true-up, and analytics built primarily around Tridium Niagara environments. We also provide vendor-neutral controls consulting, including hardware selection (BACnet thermostats and programmable controllers) and standalone BACnet controller system engineering (single-controller through multi-controller peer-to-peer) for targeted scopes. We do not install equipment. We make the systems you already own perform the way they should.

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You keep your mechanical and controls contractors. DroMetrics operates as your remote BAS department, focused on standardization, performance, and clarity.

Who we serve

DroMetrics' primary customers are HVAC & Controls Contractors who want Niagara engineering depth without building an internal department. We also provide vendor-neutral controls consulting for hardware selection and standalone BACnet controller system scopes. We also support property managers and owners with independent BAS oversight, standards, and portfolio performance.

HVAC & Controls Contractors

Your remote BAS department.

Bid on controls work without hiring a full Niagara team. You own the customer relationship and the install. DroMetrics handles design support, remote engineering, commissioning, optimization, and closeout documentation. On-site support is available for project milestones and owner turnover.

  • Tridium Niagara programming, graphics, alarms, and trends
  • Remote project commissioning with your techs as the hands
  • Vendor-neutral hardware selection and standalone BACnet controller support for targeted scopes
  • Pre-configured JACEs and controller templates for faster delivery
  • Optional on-site kickoff, closeout, and owner demo support (project-scoped)
Property Managers

Fewer complaints, clearer insight.

You manage comfort and budgets, not control panels. DroMetrics standardizes and monitors your BAS so you can give contractors clear direction and keep tenants satisfied.

  • BAS health checks and system True-Up
  • Ongoing alarm and trend review with action lists
  • Simple dashboards that show comfort and system health
Owners & Portfolios

Independent BAS oversight.

Protect comfort, energy, and asset value across multiple sites and vendors. We define standards, oversee commissioning, and track performance over time.

  • Enterprise BAS standards for Niagara sites
  • Vendor-neutral hardware selection guidance and acceptance criteria for controller-based scopes
  • Project commissioning-as-a-service and seasonal re-commissioning
  • Portfolio analytics across buildings and contractors

Services

DroMetrics services are remote-first, with on-site project support (kickoff, key milestones, closeout, and turnover) available when it materially improves delivery. Engagements are delivered as hourly support, fixed-scope projects, or recurring service contracts. Our focus is portfolio-ready standards, cleaner closeouts, and measurable operational performance; primarily in Tridium Niagara, with vendor-neutral support for targeted controls scopes.

BAS Engineering & Support

Remote BAS Engineering (Retainer) for ongoing Tridium Niagara engineering and escalation support without adding full-time BAS headcount. Built primarily for HVAC & Controls Contractors, with owner/PM support available where independent oversight is needed.

  • Niagara logic updates, strategy refinements, tuning, troubleshooting, and performance remediation
  • Graphics creation/cleanup aligned to a DroMetrics standard (repeatable structure, clean navigation, consistent context)
  • Alarm and trend packs, station backups, change logging, and release-note discipline (audit-friendly)
  • Custom Niagara reports and scheduled outputs using (KPI packs, exception lists, and audit-friendly summaries) plus ongoing report maintenance
  • Remote-first triage and escalation playbooks (standard diagnostics, evidence capture, and clear “field vs software” handoff)

BAS True-Up & Standardization

Niagara Standardization Program (True-Up) to eliminate drift and inconsistency across sites. True-Up projects normalize station structure so systems are easier to support, easier to train on, and easier to hand off across teams and vendors.

  • Station review and rationalization, including documentation gap capture and “unknowns” logging
  • Standard naming/tagging, folder conventions, point hygiene (units/scales sanity checks), and alarm/trend baselines
  • Standard report packs aligned to your naming/tagging standards so metrics and closeouts stay consistent across sites
  • Closeout pack with final backups, standards checklist, compliance summary, and an exceptions log for anything left to field correction

BAS Commissioning as a Service

Commissioning is not a one-day event. DroMetrics supports project commissioning and continues with seasonal and operational checks that keep systems aligned to intended sequences. We support functional testing and documentation; the installing contractor remains responsible for field installation and corrective work.

  • Design and sequence review for operability, testability, and integration risk (“what will fail in the field”)
  • Functional testing support with your on-site technicians (procedures, evidence capture, deficiencies log)
  • Commissioning reports, operator training, and seasonal verification to prevent drift after turnover
  • Continuous commissioning via trends, KPIs, and exception reporting (keep performance aligned post-closeout)

Niagara Upgrades & Modernization

Planned, low-drama upgrades that protect uptime and reduce risk. Ideal for contractors executing refresh work or owners standardizing versions across a portfolio, with disciplined rollback planning and post-upgrade validation.

  • Upgrade planning: scope, prerequisites, compatibility, staging, and rollback strategy
  • Execution support: cutover coordination, post-upgrade validation, and stabilization punch lists
  • Cleanup and hardening: drivers/histories baselines, alarm/trend standards, user/role governance, and hygiene checks (including time sync)

Pre-configured Niagara JACEs & Station Templates

For contractors who want to move faster and deliver cleaner stations, DroMetrics provides pre-engineered Niagara deployments with consistent structure, templates, and a practical security baseline. Built to enable replication and cleaner closeouts.

  • Standard station structure, naming/tagging conventions, and commissioning-ready trend/alarm packs
  • Equipment templates for common AHU, VAV, boiler, and plant patterns (designed for repeatability)
  • Remote finalization and validation once devices are wired and online (plus a standardized turnover package if desired)

Integrations & Normalization

Multi-vendor integrations are where projects get messy. DroMetrics helps contractors and owners normalize points and deliver consistent data structures that support trending, alarming, analytics, and long-term maintainability.

  • Multi-vendor integrations (BACnet/Modbus) and mapping strategy aligned to a consistent station standard
  • Point naming/tagging normalization with unit/scale sanity checks and exception handling
  • Alarm/trend enablement aligned to normalized points and equipment context (so analytics and dashboards “just work”)

Contractor Design Assist & Closeout Packages

Reduce rework, tighten scope, and deliver professional closeouts. Built for HVAC & Controls Contractors who want Niagara-savvy support during estimating, submittals, execution, stabilization, and turnover without adding internal overhead.

  • Sequence and scope review for clarity, testability, and integration risk (early “red flag” identification)
  • Submittal review support and documentation expectations (so closeout is clean, not rushed)
  • Turnover packages: final backups, alarm/trend exports, standards checklist, operator handoff notes, and a stabilization punch list

Owner Spec Guidance & Project Support

Getting ready to purchase, refresh, or upgrade your BAS. DroMetrics helps owners and property managers set requirements that drive cleaner installs, better closeouts, and supportable systems across a portfolio.

  • Vendor-neutral requirements, closeout expectations, and acceptance criteria (what “done” actually means)
  • Data standards: naming/tagging, trend/alarm minimums, and documentation deliverables
  • Submittal review support and risk identification before problems reach the field

Controls Hardware Selection & Vendor-Neutral Design Assist

Vendor-neutral hardware selection to match scope, maintainability, and long-term supportability without steering you toward a proprietary ecosystem. Ideal for controller refreshes, small expansions, and thermostat/controller standardization.

  • Selection support for BACnet thermostats, unitary controllers, plant controllers, and supervisory gateways
  • Network architecture guidance (BACnet/IP, BACnet MS/TP, segmentation, addressing, and commissioning readiness)
  • Submittal/point list review to prevent device-level mismatches and integration surprises
  • Acceptance criteria for alarming, trending, graphics/navigation expectations, and closeout documentation

Standalone BACnet Controller Systems (Peer-to-Peer)

Standalone controller system engineering for targeted scopes; single-controller applications through multi-controller peer-to-peer architectures; with clear sequences, test plans, and turnover documentation.

  • Control strategy and sequence development for unitary equipment and small plants
  • Controller programming support and peer-to-peer coordination across devices (where appropriate)
  • Device-level commissioning workflows: checkout steps, trend/alarm baselines, and evidence capture
  • Optional lightweight supervisory front-end setup for schedules, alarms, and trends (vendor-neutral)

Managed Services, Monitoring, & Governance

Recurring programs that keep Niagara clean, stable, and improving. Ideal for owners, property managers, and operations centers supporting multiple buildings under centralized management.

  • Platform hygiene: time sync checks, backup verification, user governance, and station health reviews
  • Report governance: scheduled report delivery, query upkeep, version control, and periodic tuning as stations evolve
  • Alarm governance (“Alarm Burn-Down”): nuisance reduction, routing strategy, and alarm health reporting
  • Operational cadence: KPI review, exception reporting, and a prioritized action backlog (continuous improvement)

BAS Analytics & Dashboards

Niagara collects the data. DroMetrics turns it into operational visibility with dashboards and recurring Niagara reports. We build and maintain report packs, trends, alarms, runtimes, and KPIs so teams can prioritize what matters and prove improvement over time.

  • Comfort, setpoint compliance, and zone health metrics (portfolio rollups and site drilldowns)
  • Alarm health, override persistence/abuse, and nuisance reduction indicators
  • Custom Niagara reporting: scheduled KPI packs, exception reports, and portfolio rollups with ongoing query maintenance
  • Runtime anomalies, short-cycling, and equipment stress signals with actionable exception lists
Engagement Notes DroMetrics is remote-first. On-site support is available for kickoff, key milestones, closeout, and turnover when it materially improves delivery.
Common add-ons Architecture and network reviews (BACnet/IP, MS/TP, segmentation), BAS cybersecurity hardening guidance, controls documentation packs (as-builts, point lists, test plans), and incident triage support for critical events.
Scope boundary We do not bid or perform mechanical/controls installation work, and we do not provide dispatched service calls. We partner with the firms that do. Our role is engineering, standardization, commissioning support, and performance governance.

How we work

DroMetrics is remote-first by design, but on-site support is available for project kickoff, key commissioning milestones, closeouts, and owner demonstrations. Most delivery happens securely offsite to keep response fast, costs predictable, and standards consistent. On-site days are scheduled and project-scoped. DroMetrics is not a dispatched provider for routine service calls.

A clear remote engagement model

  • Secure remote access via VPN or approved remote gateways
  • A designated on-site contact to act as hands during testing
  • Planned maintenance windows for changes and commissioning
  • Always-on documentation: naming standards, station maps, and diagrams
  • Optional on-site kickoff and closeout support as a scoped add-on

This structure lets DroMetrics support multiple sites and contractors efficiently while keeping your systems safe and well-understood.

On-site when it materially adds value

Most engagements are fully remote. When a complex plant, critical facility, or political context requires a physical presence, we offer on-site commissioning or review days at a clearly defined rate.

  • Complex central plants and critical facilities
  • Legacy sites with little or no documentation
  • High-visibility turnover and owner demonstrations
  • Project kickoff alignment, closeout, and turnover walkthroughs

In all cases, the goal is the same: consistent, predictable BAS performance with the right mix of remote delivery and scheduled on-site touchpoints.

About DroMetrics

DroMetrics was founded by a veteran Systems Integrator and BAS Operations Center manager with hands-on experience supporting large, centralized, multi-site portfolios across Tridium Niagara and multi-vendor BAS environments. The goal is simple: deliver operations-center discipline and outcomes to contractors, property managers, and owners who do not want to build and run an in-house BAS engineering team.

Built from operations, not theory.

DroMetrics is shaped by real-world constraints: limited budgets, busy contractors, and buildings that cannot go down. That is why our approach emphasizes:

  • Standardization over one-off heroics
  • Incremental, low-risk improvements over big-bang rewrites
  • Clear documentation that any qualified contractor can follow
Your extended BAS team. Think of DroMetrics as your remote BAS team, focused entirely on Niagara and building performance. As engagements grow, we scale with you so you don’t have to hire, train, and retain in-house BAS specialists.

Contact & next steps

If you have a specific project, a persistent BAS problem, or a legacy Niagara site that needs to be cleaned up, share a few details and we will schedule a short call to map out options.

What to expect. We review each inquiry to understand whether DroMetrics is a fit. For most leads, the next step is a 20–30 minute remote call to clarify your current BAS state, your constraints, and where remote BAS engineering, commissioning, or true-up would provide the most value.
On-site kickoff and closeout support is available for qualifying projects. BTC-friendly billing is available upon request.

We can begin with a focused BAS health review before discussing broader engagements.